Concierge

One-on-one rental search help is curated, guided, and stress-free.

Bestie Concierge™ for Renters

Relocating, swamped with work, or just over the scroll-and-pray approach? Bestie Concierge™ gives you a premium, personal rental search experience. We’ll curate listings across the market, coordinate tours, coach your application, and guide you through lease signing—so you can move with confidence and zero chaos.

TMG | Property Bestie serves Greater Charlotte, NC, and surrounding markets.

What you get

1

Curated Listings, Not Just Our Own

We scan the market for options that fit your must-haves, nice-to-haves, location, budget, pets, and timing.

2

Tour Coordination—Your Way

Agent-accompanied showings, secure self-tours, or live video walkthroughs. We handle the calendar juggling.

3

Application Strategy & Coaching

Strong application packaging (ID/income verification, landlord refs), offer positioning, co-signer guidance, and “what to expect” prep so you stand out fairly and compliantly.

4

Advocacy & Communication

We liaise with listing agents/landlords, provide status updates, and help you navigate questions through approval.

5

Lease Orientation (Non-Legal)

We’ll walk you through key lease terms, timelines, fees, deposits, utilities, HOA rules, and move-in logistics. (Education only—no legal advice.)

6

Move-In Ready Tools

Checklists, utility setup tips, renters-insurance guidance, and a first-week plan so you’re settled fast.

Who it’s for

  • Relocators new to Charlotte and the surrounding areas

  • Busy pros/families who need white-glove logistics

  • First-time renters/students who want coaching and clarity

  • Roommates/couples coordinating schedules and criteria

  • Anyone who’s felt overlooked, overwhelmed, or short on time

Our process

How it works

Tell us your wish list

Tell us your wish list

Quick intake on location, timing, must-haves, pets, and budget.
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Step 01
We curate a shortlist

We curate a shortlist

You get aligned options plus a smart tour route.
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Step 02
Tour your favorites

Tour your favorites

In-person or virtual, with tips to evaluate each place.
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Step 03
Polish your application

Polish your application

We coach packaging and submission for a clean, complete file.
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Step 04
Secure the home

Secure the home

We communicate, follow up, and guide you through approval and lease signing.
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Step 05
Move in with a plan

Move in with a plan

Utilities, keys, check-in checklist—done.
Step 06

Pricing (clear + simple)

There’s just a $75 flat Concierge Retainer to get started — billed via QuickBooks after you submit the intake form, so no payment is needed upfront.

Bonus: If you end up renting a home that’s under my management, I’ll credit that $75 fee back to you.

What makes us different

Market-wide search

Market-wide search

We consider all suitable listings across the market, not only our firm’s.
Fair-Housing aligned

Fair-Housing aligned

Uniform criteria, transparent guidance, and consistent communication.
Education-first

Education-first

We demystify steps and paperwork so you feel confident, not rushed.

Local expertise

Local expertise

Neighborhood nuance, commute intel, HOA quirks shared plainly.
Smooth handoff

Smooth handoff

Checklists and contacts so your first 30 days feel easy.

FAQs

No. We search the broader market to find the best fit for you.

Yes—virtual tours or video walkthroughs are available when you can’t be there.

We coach and organize your file and help you submit it, but you sign and certify. We do not alter your information.

No. We provide education and orientation. For legal questions, we’ll suggest you consult an attorney.

We give guidance and checklists; you choose providers and set up accounts.

We invoice the retainer via QuickBooks after your intake (no payment upfront). If you end up renting a home that TMG manages, we’ll credit the $75 back to you. If you lease a non-TMG-managed home, the fee covers your curated search, showings coordination, and application coaching.

Concierge Request Form